Return Policy for onlin.in
Welcome to onlin.in, your trusted multi-vendor ecommerce platform. We are committed to providing a transparent and customer-friendly shopping experience. As a marketplace hosting hundreds of independent stores, each store manages its own return policy. Please review the information below to understand how returns are handled on our platform.
How Returns Work on onlin.in
Store-Specific Policies:
Each store on onlin.in sets its own return policy, including return windows, methods, and any applicable fees.
Easy Access:
You can find the return policy for any store directly on the product page or by visiting our consolidated return policy page.
General Return Process
Locate Your Store’s Policy:
Use the store page or the product page to find the relevant return policy.
Follow Store Instructions:
Each store provides step-by-step instructions for initiating a return.
Contact Support:
If you need help, our central support team is available to assist with any return-related questions.
Exceptions & Special Cases
Some items (e.g., perishable goods, final sale items) may not be eligible for return.
Exceptions are detailed in each store’s individual policy.
Central Support
For unresolved issues or if you cannot find a store’s policy, please contact our support team at support@onlin.in or use our help center.
Compliance with Google Merchant Center
The return policy page is accessible to all users without login.
Each product is matched with the correct store-specific return policy.
All information is kept up-to-date and consistent with what is submitted to Google Merchant Center.
Best Practices for Customers
Always review the store’s return policy before making a purchase.
Keep your order confirmation and product packaging until you are sure you will keep the item.
Contact support promptly if you have any questions or issues with your return.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: connect@onlin.in